FirstWatch

With FirstPass you can let the computer do the initial review of all of your calls, saving your staff for the things computers can’t do. It makes call review, protocol compliance monitoring, and pre-billing review fast and easy. It also helps you quickly identify big areas that need improvement and then helps you figure out what improvement action will produce the best result.

• Real-time Automated Performance Improvement - use one tool to monitor protocol compliance, documentation, and improvement success
• Measure Protocol Compliance - prioritize and monitor the protocols that are most important to your system
• Enhance Documentation Quality - real-time review of completion of required ePCR fields
• Provide Meaningful Feedback - ask questions and provide medics with feedback before they end their shift
• Save Time & Resources - Let the computer do the work, and save the human for what is most important
• Monitor Medic Performance - Track individual performance to overall system objectives

Our Interactive Data Visualization Tool (IDV) is a modernized look and feel that allows users to interact with the data that has been configured for a particular trigger. The end user is able to view or filter based upon the desired data elements:

• Ability to search through filter criteria or apply and save custom filters to the users profile
• Volume and Response Compliance Interval breakdown by: selectable data ranges, demographically, day of week/hour of day, station, company, shift, battalion, or unit
• Ability to group multiple data elements and compare to previous day, month, or year
• Flexibility in visual display allows user to change the display that is right for them
• Ability to view data in grid that allows the end user to group by, hide or sort columns or modify the column order as well as  applying custom filters and then export this information to Excel as needed
• One IDV per agency at no additional cost, can be applied to any trigger – additional IDVs can be purchased