Serving the emergency services community, EMS Today provides professionals with a valuable
combination of progressive education, developed by industry experts and JEMS contributors,
and the latest equipment from leading manufacturers.  Emergency services personnel rely on
EMS Today to help develop their careers, create networking opportunities and provide an environment
where camaraderie, pride of service and dedication to saving lives is celebrated.


Carlsbad,  CA 
United States
  • Booth: 1615

Improve Resilience, Improve Performance, Improve Quality!

FirstWatch helps public safety and healthcare professionals serve their communities through the use of technology and the science of quality improvement. Drawing on deep experience in emergency services, the FirstWatch team develops software and personalized solutions for over 500 communities across North America to improve outcomes, efficiency, safety, and operations. Find out more at

Brands: EMS performance, operational, and quality measure information they need, when they need it, seamlessly interface with your CAD, ProQA, ePCR, RMS, or even Hospital ED data


  • ResilientFirst™
    ResilientFirst is a research-validated system that helps individuals and organizations in emergency services improve their ability to manage and recover from day-to-day and acute stress, reducing the risk of depression, PTSD, and suicidal thoughts....

  • ResilientFirst is a research-validated system that turns your phone, computer, or tablet, into a virtual coach to help you live a healthier, happier life. The trauma you see every day can take a toll. Building resilience helps you cope with everything from day-to-day stress to mass shootings. Developed by neuroscientists, this online, AI-driven system has been shown to build users’ resilience through the completion of daily three- to five-minute “micro tasks.” This innovative, impactful, and cost-effective system strengthens teams' creative problem-solving abilities and prepares them to cope with stressors before they occur. For more information, or to schedule a demo contact: Mike Taigman at or the Resilient Group at:

  • FirstPass®
    FirstPass is a Performance Improvement system that makes it easy for you to see your systems overall performance for clinical care and billing....

  • With FirstPass you can let the computer do the initial review of all of your calls, saving your staff for the things computers can’t do. It makes call review, protocol compliance monitoring, and pre-billing review fast and easy. It also helps you quickly identify big areas that need improvement and then helps you figure out what improvement action will produce the best result.

    • Real-time Automated Performance Improvement - use one tool to monitor protocol compliance, documentation, and improvement success
    • Measure Protocol Compliance - prioritize and monitor the protocols that are most important to your system
    • Enhance Documentation Quality - real-time review of completion of required ePCR fields
    • Provide Meaningful Feedback - ask questions and provide medics with feedback before they end their shift
    • Save Time & Resources - Let the computer do the work, and save the human for what is most important
    • Monitor Medic Performance - Track individual performance to overall system objectives
  • Interactive Data Visualization Tool (IDV)
    IDV transforms your data into vibrant dashboards of actionable information. Point IDV at the data you choose and then slice, dice, and rearrange it to your hearts content. With an easy-to-use interface, leaders can get answers they need....

  • Our Interactive Data Visualization Tool (IDV) is a modernized look and feel that allows users to interact with the data that has been configured for a particular trigger. The end user is able to view or filter based upon the desired data elements:

    • Ability to search through filter criteria or apply and save custom filters to the users profile
    • Volume and Response Compliance Interval breakdown by: selectable data ranges, demographically, day of week/hour of day, station, company, shift, battalion, or unit
    • Ability to group multiple data elements and compare to previous day, month, or year
    • Flexibility in visual display allows user to change the display that is right for them
    • Ability to view data in grid that allows the end user to group by, hide or sort columns or modify the column order as well as  applying custom filters and then export this information to Excel as needed
    • One IDV per agency at no additional cost, can be applied to any trigger – additional IDVs can be purchased

For questions regarding the 
conference program, please contact:
Sara Jones
Conference Coordinator
Direct: 918-831-9738


For questions regarding
exhibitor services, please contact:
Danielle McCloud 
Exhibit Service Manager
Direct: 918-831-9821


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