Accessing DISTRIBUTECH Presentations
Presentations provided by DistribuTECH speakers are available to all full delegates and exhibitor delegates, however a username and password are required to access them. 
This year's username and password were handed out at the conference.  If you did not receive them please contact Debbi Wells at 
Utility University course handouts are only available to those who paid to attend a course. 
Credentials were provided by the instructors, however, if you paid to attend a course and did not receive the username and password please contact Debbi Wells at 

Downloading DISTRIBUTECH Presentations
Select View All Sessions from the Education dropdown menu. 
Find the session you're interested in. If a presentation has been uploaded you'll see a Power Point or PDF icon. 
Click on it.
You'll get a pop up box to enter the username and password.


Helen Shuford

Customer Experience Manager
Georgia Power


Helen Shuford is the Georgia Power Customer Experience Manager. She is responsible for CX professionals (marketing research, customer analytics, strategists) who identify and define initiatives that will improve customer satisfaction or will cause efficiencies in our business without diminishing customer satisfaction. marketing research, customer analytics, and digital products for the customer. Shuford joined Southern Company in 1993 as a marketing research analyst and has been in leadership for 16 years. An Atlanta native, Shuford graduated from Georgia Tech in 1991 with a bachelor’s degree in management and earned a master’s degree in business administration from Georgia Tech in 1993. Shuford serves in her community on the Friends of Refugees Board, Lakeside High School Swim & Dive Team Booster Club President & Soccer Team Booster Club President, and Georgia Tech Swim and Dive Team Parent. She and her husband, Mark, reside in Atlanta and have a daughter and a son.


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For questions regarding the DISTRIBUTECH conference program please contact:  
Debbi Wells, CMP
Conference  Manager
Direct: 918-832-9265

For questions regarding the DISTRIBUTECH exhibit services please contact your Exhibit Services Manager at:
Direct: 253-212-2735

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