Accessing DISTRIBUTECH Presentations
Presentations provided by DistribuTECH speakers are available to all full delegates and exhibitor delegates, however a username and password are required to access them. 
This year's username and password were handed out at the conference.  If you did not receive them please contact Debbi Wells at 
Utility University course handouts are only available to those who paid to attend a course. 
Credentials were provided by the instructors, however, if you paid to attend a course and did not receive the username and password please contact Debbi Wells at 

Downloading DISTRIBUTECH Presentations
Select View All Sessions from the Education dropdown menu. 
Find the session you're interested in. If a presentation has been uploaded you'll see a Power Point or PDF icon. 
Click on it.
You'll get a pop up box to enter the username and password.


Eliza C. King

Director, Customer Care
Memphis Light Gas & Water


Eliza King, Director of Customer Care for Memphis Light, Gas and Water, oversees the division’s customer care operation functions. Her areas of responsibilities include Key Accounts Department, Electric, Gas, and Water Meter Shops, Residential Call Center, Business Call Center, Billing Department, Meter Reading, Meter Data Management, Customer Service Field Operations and Customer Service Dispatch. Since being hired in 1989, Eliza has served as Supervisor of Cashiering Operations, Supervisor of Customer Accounts & Records and Manager of Customer Metering & Billing Department. Prior to her current position, she was the Project Manager of the Smart Meter Project, overseeing the division’s five-year initiative to replace more than one million electric, gas and water meters with advanced telecommunications and metering infrastructure.
Eliza attended the University of Memphis and completed her coursework at LeMoyne Owen College, where she received a degree in Business Administration.


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For questions regarding the DISTRIBUTECH conference program please contact:  
Debbi Wells, CMP
Conference  Manager
Direct: 918-832-9265

For questions regarding the DISTRIBUTECH exhibit services please contact your Exhibit Services Manager at:
Direct: 253-212-2735

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