Accessing DISTRIBUTECH Presentations
Presentations provided by DistribuTECH speakers are available to all full delegates and exhibitor delegates, however a username and password are required to access them. 
This year's username and password were handed out at the conference.  If you did not receive them please contact Debbi Wells at debbi.wells@clarionevents.com. 
 
Utility University course handouts are only available to those who paid to attend a course. 
Credentials were provided by the instructors, however, if you paid to attend a course and did not receive the username and password please contact Debbi Wells at debbi.wells@clarionevents.com. 

Downloading DISTRIBUTECH Presentations
Select View All Sessions from the Education dropdown menu. 
Find the session you're interested in. If a presentation has been uploaded you'll see a Power Point or PDF icon. 
Click on it.
You'll get a pop up box to enter the username and password.
  

 

Select Criteria: Tracks = Customer Strategies & Technologies

Tuesday, January 28, 1:30 PM - 3:00 PM

  • Room: 212AB
  • Session Number:Customer Strategies 1
This session will provide a comprehensive, up-to-date look at U.S. residential energy consumers and their attitudes, behaviors and values related to energy. The session will cover consumers’ awareness of smart energy, their interest in energy-related products & services (including rooftop solar, energy-efficient lighting and smart-home technology), their relationships with their... ...read more...
Speaker(s)
Panel Moderator
Nathan Shannon
Deputy Director
Smart Energy Consumer Collaborative
Session Chair
David Elve
Chief Marketing Officer
PayGo
Session Co-Chair
Edward Thomas
Executive Director
Peak Load Management Alliance
Panelist
Janice Wakeley
Senior Market Research Analyst
ComEd
Panelist
Lucas Melbye
Vice President, Public Affairs
Maru/Matchbox
Panelist
Norma McCarthy
Customer Engagement Lead
NB Power
Panelist
Paul Wezner
Vice President, Product Management
Powerley
Tracks:
Handout(s)
  • Summit Panel (1.5 hour session)

Wednesday, January 29, 2:00 PM - 3:30 PM

  • Room: 212AB
  • Session Number:Customer Strategies 2
This session will explore how leading utilities are leveraging digital technology to transform the customer experience and thus transform their enterprises. Attendees will hear from New York Power Authority, Pacific Northwest National Laboratory, and Memphis Light Gas & Water about their digital customer experiences. ...
Speaker(s)
Session Chair
Stephen Callahan
EVP and CMO
GridBright
Session Co-Chair
Phil Davis
CEO
Strategic Grid Services Group
Tracks:
  • Summit Presentations (20 minutes each)
Presentations:
  • Room: 212AB
  • Session Number:Customer Strategies 2A
  • Wednesday, January 29, 2:00 PM - 2:30 PM
Speaker(s)
Speaker
Ali Mohammed
Dir Digital Transformation
New York Power Authority
Co-Author+
Jamison Roof
Managing Consultant
PA Consulting Group
Handout(s)
  • Summit Presentations (20 minutes each)
  • Room: 212AB
  • Session Number:Customer Strategies 2B
  • Wednesday, January 29, 2:30 PM - 3:00 PM
Speaker(s)
Speaker
Nora Wang, Ph.D.
Staff Engineer
Pacific Northwest National Laboratory
Point of Contact
Tim Wolf
Senior Communications Partner
Pacific Northwest National Laboratory
Handout(s)
  • Summit Presentations (20 minutes each)
  • Room: 212AB
  • Session Number:Customer Strategies 2C
  • Wednesday, January 29, 3:00 PM - 3:30 PM
Speaker(s)
Speaker
Eliza C. King
Director, Customer Care
Memphis Light Gas & Water
Co-Author+
Mark Johnson
Executive Consultant
Excergy Corp.
Handout(s)
  • Summit Presentations (20 minutes each)

Thursday, January 30, 8:45 AM - 10:15 AM

  • Room: 212AB
  • Session Number:Customer Strategies 3
In this session, major utilities will share ideas on how to better engage customers by leveraging IT applications, technology, business processes and systems bolstered by the smart grid – enabling truly innovative customer programs. Executives from Duke Energy, Puget Sound Energy, Georgia Power and SRP will discuss how they are using... ...read more...
Speaker(s)
Panel Moderator+
David Elve
Chief Marketing Officer
PayGo
Session Chair
Patty Durand
President and CEO
Smart Energy Consumer Collaborative
Session Co-Chair
Peter Landauer
Business Development Executive/Utilities
Ernst & Young LLP
Panelist
Duane Pearson
Manager, Customer Program Innovation
Salt River Project
Panelist
Helen Shuford
Customer Experience Manager
Georgia Power
Panelist
Joseph Thomas
Managing Director
Duke Energy
Panelist
Theresa Burch
Manager, Customer Solutions
Puget Sound Energy
Tracks:
  • Summit Panel (1.5 hour session)

Thursday, January 30, 10:30 AM - 12:00 PM

  • Room: 212AB
  • Session Number:Customer Strategies 4
In the digital age, utilities must anticipate customer needs, both stated and unstated. This session will cover three case studies of utilities innovating to create new value in demand management, energy efficiency and energy services for both residential and commercial/industrial customers. ...
Speaker(s)
Session Chair
Tim Wolf
Senior Communications Partner
Pacific Northwest National Laboratory
Session Co-Chair
Patty Durand
President and CEO
Smart Energy Consumer Collaborative
Tracks:
  • Summit Presentations (20 minutes each)
Presentations:
  • Room: 212AB
  • Session Number:Customer Strategies 4A
  • Thursday, January 30, 10:30 AM - 11:00 AM
Speaker(s)
Point of Contact
James Walsh
Senior Specialist - Marketing
West Monroe Partners
Speaker
Ken Magrow
Senior Manager
West Monroe Partners
Handout(s)
  • Summit Presentations (20 minutes each)
  • Room: 212AB
  • Session Number:Customer Strategies 4B
  • Thursday, January 30, 11:00 AM - 11:30 AM
Speaker(s)
Co-Author
Anntonette Alberti, JD
Category Manager, Customer Energy Management NY
National Grid
Speaker+
Sri Vaishnavi Ramesh
Product Developer, Customer Energy Management NY
National Grid
  • Summit Presentations (20 minutes each)
  • Room: 212AB
  • Session Number:Customer Strategies 4C
  • Thursday, January 30, 11:30 AM - 12:00 PM
Speaker(s)
Point of Contact
Amrit Singh
PSE&G
Speaker
Anie Philip
Director of Planning
PSEG Long Island
Handout(s)

    For questions regarding the DISTRIBUTECH conference program please contact:  
    Debbi Wells, CMP
    Conference  Manager

    Debbi.Wells@clarionevents.com
    Direct: 918-832-9265

    For questions regarding the DISTRIBUTECH exhibit services please contact your Exhibit Services Manager at:  
    DISTRIBUTECH.ES@clarionevents.com
    Direct: 253-212-2735

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