TEC Services is fundamentally different from every other floorcare provider in the market place due to 2 specific reasons:
1. Our management structure. We provide dedicated managers assigned to your account alone. Our managers do not oversee many different customers. With this structure comes ownership and accountability. Other companies have area managers overseeing multiple different accounts in one geographic area...whoever screams the loudest or needs something soonest gets the attention.
2. Our robust technology platform. The fundamental difference is that we not only use the inspection and technology platform to track performance, hours, inspections, etc...but we are 100% transparent and show all of this to you. We inspect every store weekly, and it's a requirement to get the store managers signature on those weekly reports agreeing with the outcome. Our TEC Direct Mobile Application is our newest tool to enhance real time communication with store level, executing concerns quickly, preventing escalation.